Nova Practice

How and when to cancel an appointment.

How and when to cancel an appointment.

If unforeseen circumstances prevent you from attending your scheduled consultation, please cancel the appointment in time so the slot can be made available for another patient. This can be done online, or if within 2 hours of the appointment, by phone. If you will exceptionally be late for your appointment, please also notify us by phone.

We take the time to truly listen, work together to find the best solution, and guide you with personalised care.